We use 100% cashmere for our knitwear, ensuring exceptional softness, warmth, and durability. Our pieces are crafted with care for a timeless look and long-lasting quality.

Our fit is generally normal to relaxed. If you prefer a more oversized look, we recommend sizing up.

Orders are processed within 3-5 business days.

Domestic shipping typically takes a few additional days, while international orders may take 3-5 days for delivery after processing.

You will receive a tracking number once your order has shipped. Please note that delays can occasionally occur.

Shipping costs are calculated at checkout. Orders over €250 qualify for free shipping.

You have 14 days after receiving your order to request a return. Items must be unworn, with tags, and in their original packaging. Sale items and gift cards are non-returnable. 

Within Belgium:

• Go to any order confirmation/shipping email you got from Noted Antwerp. 
• Press “View your order”. 
• Login to your shopify account
• Go to “Orders” and select the order that you want to submit the return for.
• Select the items you want to return, choose a return reason, and add a note if needed.
• Click Request return to submit your request.
• Once your return is approved, we’ll provide a BPost shipping label and instructions.
  

For all countries other than Belgium: 

• Returns should be sent to: NOTED ANTWERP, Statielei 48-50, 2640 Mortsel.
• Go to your local shipping parter and create a shipping label to the adress above.
• Please also send us an email info@noted-antwerp.com that your return is on its way to us.
• Once your return is back with us and approved, we’ll refund within 10 business days after approval.

If you have any questions regarding returns, please mail to info@noted-antwerp.com

Return shipping costs within Belgium are approximately between €7 and €10, depending on inflation and current carrier rates.

For all returns from outside Belgium, we kindly ask you to use your local shipping provider. In these cases, no return shipping costs will be deducted from your refund.

Please check your order upon arrival and contact us immediately if it is defective, damaged, or incorrect, so we can assess the issue and resolve it.

Unfortunately, we cannot accept returns on sale items or gift cards.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.